Compensation Playbook
Project background:
Compensating research study participants is an established practice, one that can be a human-centered experience. Over the course of 3 months, my co-creator and I were tasked to design tools and other visual communication methods that can easily improve & standardize the compensation experience. These materials would be compiled into a living playbook that would change and grow over time.
Location:
Organization:
Duration:
Role:
Chicago, IL
UIC Institute of Healthcare Delivery Design
3 months
Design Researcher
Research Method:
Research Method
When tackling this topic we began by understanding three core things:
The complexity & importance of compensation
How compensation fits into research studies
Why does good compensation matter?
This was done through secondary research, pulling from studies done at the Insitute of Healthcare Delivery Design (IHDD) as well as outside papers and sources.
After completing our literature review we established our values around accessibility and diversity within compensation and looked at the unmet research needs in compensation.
Setting up this groundwork helped us determine a guiding set of principles that carried us through the rest of our project.
Where did this lead us?:
Our research lead us to ask How might we reliably design + deliver human-centered compensation experiences?
Final Analysis:
Each principle guides the playbook through four phases when compensating research participants.
Each phase has tools and other visual communication methods that make the process of compensating tailored to each participant, the study they participated in, and their needs.
